MOKENA – Mokena-based Presence Life Connections recently presented their annual H.O.P.E. award to Joliet resident Pat Leja, concierge and medical records manager at Presence Villa Franciscan, a skilled nursing and rehabilitation center in Joliet.
The H.O.P.E. awards recognize employees who exemplify the Presence Health Values of honesty, oneness, people and excellence through their daily work with patients, residents and colleagues, and also serve as respected role models in their communities.
Leja was recognized for her compassionate connection to her patients and their loved ones and for being a patient advocate. As the concierge, Leja greets new admissions and their families upon arrival. Her calming demeanor helps patients feel at ease after a stressful transition from the hospital or home.
Several of Leja’s colleagues noted in their nominations that her knowledge and responsiveness to residents and patients allows team members and family members to feel confident in the care that will be provided during their stay.
Leja has worked at Presence Villa Franciscan for four years. She began as a part-time receptionist and because of her natural connection to resident satisfaction, she took on the role as concierge.
About Presence Life Connections
Presence Life Connections, the post-acute and senior living division of Presence Health, offers a range of care, services and support options, including short-term rehabilitation and skilled nursing centers, home care, assisted living, retirement living, community and supportive living, adult day care, hospice and Alzheimer’s and related dementia services.
Presence Life Connections has more than 35 locations throughout central and northern Illinois and northwest Indiana.
For information, visit Presence Life Connections, www.presencehealth.org/lifeconnections.
About Presence Health
Presence Health is one of the largest Catholic health systems in Illinois, providing compassionate care to more than 4 million people. With nearly 150 sites of care including 10 hospitals, more than 15,000 associates and more than 4,000 medical professionals, Presence Health has annual revenue of $2.6 billion.