ST. CHARLES – Merlin 200,000 Mile Shops recently recognized 13 Merlin Franchisees with a We Care Service Award at its “Fuel The Force” 2018 conference held in St. Charles.
The We Care Service Awardáis presented to shops that exemplify outstanding customer service and receive zero customer complaints. The franchisees recognizedáfrom Illinos were Ron Gorecki of Algonquin, Chris Schultz of Aurora, Luis Olmos of Carpentersville, Jeff Strauss of Cary and Crystal Lake, Jeff McClearn of Downers Grove, Arun Patel of Hanover Park, Steve Golz of Montgomery, John Mieczkowski of Plainfield, Mike Geringer of St. Charles, Bob Morvice of Wheaton, and Dolph Young of Yorkville. Ashish Javer from Fayetteville, Georgia, was also recognized.
"To earn the We Care Service Award, a Merlin 200,000 Miles Shop exceeds customer’s expectations in an expeditious and satisfying manner,” said Ray Munoz, Merlin’s General Manager.
Merlin’s 2018 annual business conference was held at the Q Center and focused on operational, marketing and development successes and goals. An industry specific vendor trade show was held in conjunction with the conference to assist franchisees stay current with automotive technology and trends.
Please visit www.merlins.com for shop locations and more information.
About Merlin 200,000 Mile Shops
Merlin 200,000 Mile Shops offer a neighborhood approach to automotive service and provides both repair and maintenance services as well as tire replacement and tire services. Merlin’s Drive For 200,000, the industry’s most comprehensive and affordable maintenance program, supports vehicle owners thousands of miles beyond the usual manufacturer’s maintenance requirements and has positioned Merlin as the leader in vehicle longevity. Founded in 1975, Merlin is headquartered in St. Charles. In February 2014, Driven Brands acquired Merlin 200,000 Mile Shops.
About Driven Brands
Driven Brands, headquartered in Charlotte, North Carolina, is the parent company of North America’s leading automotive aftermarket brands across four distinct verticals: repair and maintenance, housing Merlin 200,000 Mile Shops and Meineke Car Care Centers, paint and collision, housing Maaco, CARSTAR North America and Drive N Style, distribution, housing 1-800-Radiator & A/C, and quick lube, housing Pro Oil Change, Econo Lube N' Tune, Driven Florida Lubes and Take 5 Oil Change.
Driven Brands has more than 2,000 centers across North America, and combined, all businesses generate more than $2.1 billion in system sales.
For information, visit www.drivenbrands.com.