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Local News

J.D. Power ranks Joliet company highest in customer satisfaction

Window World rated highest among window, patio door retailers

Shaw Media file photo
Shaw Media file photo

A Joliet replacement window, siding and door company recently was recognized as one of the best window and patio door retailers for customer satisfaction in the nation.

J.D. Power recognized Window World, located at 2363 Copper Ct. in Crest Hill, from a national study conducted in the spring, according to a news release from the company.

“We love making customers happy,” Window World owner Brian Hopkins said. “In addition to great products, we pride ourselves on being ‘simply the best for less.’ ”

Hopkins said his team emphasizes a no-hassle, consultative approach.

Now in its 12th year, the J.D. Power Windows and Patio Doors Satisfaction Study is based on survey responses from 3,797 customers who purchased windows or patio doors within the previous 12 months.

“Window World ranks highest in customer satisfaction among window and patio door retailers (879 out of 1,000) and performs particularly well in price,” according to J.D. Power. “Renewal by Andersen (874 out of 1,000) ranks second and performs particularly well in installation and ordering and delivery. Pella (864 out of 1,000) ranks third and performs particularly well in sales staff and service.”

Window World is an Energy Star partner, and its window products have earned the Good Housekeeping Seal for 10 consecutive years, the release said.

For information about Window World of Joliet, visit windowworldjoliet.com or call 815-729-3100.

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