The inspiration for starting their own quick care goes back to the days they worked in local emergency rooms and saw how long people with non-life-threatening emergencies waited for care.
"People would be sitting here four, five hours needing treatment for their cough or colds," Vertin said. "Kids with lacerations on their fingers sat there for hours. There we so many patients going through the emergency room. We wanted to take care of them,"
Despite the fact Emediate Care offers so many services, Kubinski said their service isn't meant to replace patients' primary care providers.
"When you're sick and can't get into your doctor, that's what we're here for," Kubinski said.
Kubinski said people who need regular blood pressure checks can stop at one of their locations, too. It's especially useful for patients who don't leave work until after their doctor's office closes.
Patient education regarding healthy practices are part of the process, Vertin added. Moreover, if staff notices patients are having repeat ear or bladder infections or frequent migraines, staff will suggest following up with the primary care physician.
"We want to keep our patients safe and make sure they're doing the right things," Vertin said.
A fairly new service is the use of B12 injections to promote energy and burn fat. More information is on the website, which states that the injections are meant to be part of a healthy weight loss diet and exercise plan.
But, as Vertin added, most health insurance plans will not pay for B12 injections when used for this reason.
Any patient who comes to Emediate Care is always greeted and treated with compassion and concern, Kubinski said, which is especially important when people aren't feeling well, she added.
Both Vertin and Kubinski stressed that being family-owned means they can be flexible when it comes to referrals and dealing with various health insurance plans. The website said it accepts most Illinois insurance plans.
Care – as Emediate Care name suggests – is typically quick. Most patients are "treated and released" with 35 to 45 minutes, according to the website.