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Local News

Presence: 874 patient records are missing

Files include medical information, not financial data

JOLIET – More than 870 patients were notified Wednesday by Presence Saint Joseph Medical Center of possible unwanted disclosure of medical information. 

It has not been determined how patient information from the hospital’s Surgery Center went missing, Presence spokeswoman Tabrina Davis said.

Davis said the information was only accessible by clinical staff and other staff working at the medical center.

The missing information from the hospital’s surgery center includes patients’ names, dates of birth, medical record numbers, dates of procedures, surgeon names and anesthesia types.

Medical center officials said the 874 missing records did not include other personal information, such as Social Security numbers, credit card numbers, insurer names, insurance numbers, addresses, phone numbers or financial account numbers.

“Given the fact we can’t find it at this time and haven’t recovered it, it’s important to notify our patients,” Davis said. 

Operating room schedules for the surgery center were discovered to be missing on Oct. 22, Presence officials said in a statement issued Wednesday.

“Upon discovering the missing information, the surgery center initiated an investigation and has attempted to recover the schedules,” the statement read. “While the schedules have not been recovered, there is no evidence at this time that any patient information has been used inappropriately.”

Medical center officials said the hospital will offer patients whose records are missing complimentary credit monitoring services for one year through Experian’s ProtectMyID Alert. The offer is being made “out of abundance of caution,” since there is no evidence that patient information has been misused, Presence said.

The medical center staff plans to take steps to prevent similar events in the future. Davis said this will include implementing new processes to ensure the patient information is more secure and retraining staff on measures to protecting information.

Know more

For information, patients can call the toll-free number 1-877-297-7780.

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