As a systems specialist in the information technology department at Morris Hospital, Murray's customer service skills are impeccable. His follow-up is impressive. His demeanor is heartwarming. His smile and laugh are memorable.
This is why Murray, of Ransom was selected as Morris Hospital’s Fire Starter of the Month for November.
“He comes to work with a smile and a great attitude, and he keeps that smile and attitude throughout the day.” Jim Hampton, director of information technology at Morris Hospital said in a news release. "Because of his patience and ability to explain the technical to the non-technical, Ryan receives more excellence cards than anyone else in the department.”
While a student at Seneca High School, Murray helped start the school’s first computer help desk. During the summer, he worked for the school setting up computers, and by senior year, he was spending two class periods a day manning the help desk.
While completing his associate’s degree at Joliet Junior College, Murray worked for a small company that contracted out IT technicians to other businesses. He joined the Morris Hospital IT team in September 2017.
“Ryan exceeds professionalism, customer service, common courtesy and communication on a daily basis,” Morris Hospital wellness manager Leigh Anne Hall said in a news release. “He is always going out of his way to help others and does it with a smile and a kind word. He also shows great respect when he is performing his job.”