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Business

ICC urges utilities to extend moratorium on disconnections through winter 2021

Concerned with steady coronavirus infection rates and the approaching cold weather, the Illinois Commerce Commission on Friday sent a letter to large state-regulated utilities requesting an extension of the moratorium on residential customer disconnections for non-payment until March 31, 2021.
Concerned with steady coronavirus infection rates and the approaching cold weather, the Illinois Commerce Commission on Friday sent a letter to large state-regulated utilities requesting an extension of the moratorium on residential customer disconnections for non-payment until March 31, 2021.

Concerned with steady coronavirus infection rates and the approaching cold weather, the Illinois Commerce Commission on Friday sent a letter to large state-regulated utilities requesting an extension of the moratorium on residential customer disconnections for non-payment until March 31, 2021. 

All five commissioners signed the letter.

While acknowledging that many utilities may now disconnect customers for non-payment, the letter requested that utilities voluntarily extend the moratorium on residential customer disconnections to align with the winter heating rules.

Each year, the state imposes a winter moratorium for gas and electric services beginning Dec. 1 and ending March 31.

Last week, the ICC announced the following companies agreed to extend the moratorium on disconnections for residential customers until Sept. 30.

Nicor Gas, Northshore/Peoples Gas, Illinois American Water, Aqua Illinois, and Utility Services of Illinois. Ameren Illinois and ComEd agreed to extend through Sept. 10.

Consumer Gas and Liberty Utilities previously agreed to not disconnect customers until six months after the stipulated moratorium period expired, which occurred on June 26, 2020, taking them into the winter months. 
 
The Commission encourages residents who are struggling to pay their utility bills to call their utility company and request assistance.

Deferred payment arrangements are available to help low-income customers and those financially impacted by the COVID-19 pandemic.

To view the letter, visit icc.illinois.gov/home/covid-19.  
 

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